Terms and Conditions for Sales – CareerBricks Consulting Pvt. Ltd.

Effective Date: 1st June 2023

Updated On: 29th March 2025

Welcome to CareerBricks Consulting Pvt. Ltd.! These Terms and Conditions for Sales govern the purchase of consulting services, training, and educational advisory services from our website (www.careerbricks.com). By placing an order, you agree to be bound by these terms.

1. General Terms

1.1. By purchasing from our website, you confirm that you are at least 18 years old or have parental/ guardian consent.

1.2. We reserve the right to modify these terms at any time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

1.3. All prices listed on the website are in Indian Rupee and are subject to change without prior notice.

2. Scope of Services

2.1. CareerBricks Consulting provides professional consulting, career counselling, training programs, and educational advisory services.

2.2. The nature of our services may vary based on the package selected.  Any additional services will be agreed upon in writing.

2.3. We strive to ensure service descriptions are accurate, but errors may occur. The outcome might differ and is quite subjective. The services are offered on the basis of best of intent by our experts. 

3. Ordering & Payment

3.1. Orders are confirmed only upon successful payment.

3.2. We accept payments through online methods/ payment gateways. In some situations, we might accept the request for other online/ offline methods and that would be recorded over email. That should not imply those payments as standard way of making payment. All online transactions are securely processed.

3.3. In case of payment failure, the order will not be processed.

3.4. Bulk or corporate consulting agreements will be subject to separate contracts.

3.5. Corporate Contracts: Sales and payments for corporate clients will be governed by signed agreements outlining detailed terms and conditions.

4. Service Delivery

4.1. Services will be delivered digitally or in person, as agreed upon during the booking process. As standard the services will be delivered online through one-on-one session through digital means, like Microsoft Teams or Google Meet or as specified by CareerBricks Consulting representative over email/ phone call to the customer.

4.2. The online counselling/ consulting service are pre-paid and the date and time are pre-booked by the customer. CareerBricks Consulting Private Limited (CCPL) would strive to adhere to the booked Timings/ schedule, though it's not guaranteed. In case of any changes in the schedule, CCPL would provide two other options, of which one has to be selected by the customer for the session. In case the customer does not respond or denies those alternate dates, there would not be any alternate arrangements made and CCPL would not be any further liable to provide that service or give any refund. 

4.3. We are not responsible for delays caused by unforeseen circumstances such as technical failures or force majeure events. 

5. Returns & Refunds

5.1. No Refund Policy:

• All sales are final. No refunds or cancellations are allowed except in highly exceptional cases at our sole discretion.
• In exceptional cases where a refund is granted, it will be processed after deducting platform charges and GST.
  5.2. Rescheduling:
• If you need to reschedule a service, you must notify us at least 48 hours in advance. Rescheduling is subject to consultant availability as well as the dates. Re-scheduling any session is solely at the discretion of CCPL and it's representatives and no further escalation on this would be entertained.

6. Cancellations & Refunds

Please read the policy, conditions, and process carefully as they will give you important information and guidelines about your rights and obligations as our customer, concerning any purchase you make through us unless specifically stated otherwise explicitly on our service sale pages or user’s offer advertisements. 

The policy with regard to the processing of the refund shall be in accordance with the clauses as set forth for REFUND REQUESTS.

Upon your purchase of the services/ products through the CareerBricks Consulting Private Limited’ website (www.careerbricks.com), you do not have the right to place a return or refund request or process a return request on general grounds. In all general circumstances, all the payments made through this website (www.careerbricks.com) are Non-Refundable.

REFUND GUIDELINES

Refund policy for all the listed services shall be made as stated under:

• No refund shall be provided to the user once the user has made the payment for the services listed on the website.

• No refund shall be provided if the customer changes their mind immediately after making the payment.

• No refund shall be provided if the service has been booked and despite the time/ schedule given by the expert for consulting; the customer has not attended the phone calls and/ or replied to the emails.

• CareerBricks Consulting Private Limited, will not be responsible for any dilly-dally/ postponement of availing the services by the customer for whatever reasons under or beyond their (customers’) control, unless it’s mutually agreed to by the service provider/ subject matter experts allocated by the CareerBricks Learning Solutions, explicitly in writing (through emails/ written & signed documents).

• No refund shall be provided whether or not the customer has gone through the suggestions/ advisory provided and thereof got any perceived/ actual positive outcome from the service/ session. 

• The consulting/ service provided by the Experts on this website to the paid customers are provided in good faith and with prior experience of the experts; hence there would be no outcome guarantee of whatsoever nature. 

• No refund will be provided even after the user/ customer changes his/ her mind immediately after booking the service and making the payment and informs the platform through a proper channel duly acknowledged. 

• No Refund shall be provided based on the outcome or perceived outcome of the service or session. 

• The user is entitled to receive a 50% refund of the total amount (after deduction of tax component) in case of extreme unforeseeable events after proper inspection made by the CareerBricks Learning Solutions, which might include the service non-availability from the platform/ website side.

PROCESSING OF REFUND

• The refund request made under this platform shall be processed within 15 working days of the platform/ website approval and communicating the same in writing through email and shall be transferred to the customer’s bank account.

• In case CareerBricks Learning Solutions fails to provide the refund within 15 working days, the user can raise a complaint through the website contact form for the issue of refund and CareerBricks Learning Solutions shall resolve the issue within 48 working hours.

We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any orders placed by them in the future or in some special cases, may block such users from using the website.

7. Intellectual Property

7.1. All content, materials, reports, and guidance provided as part of our services remain the intellectual property of CareerBricks Consulting Pvt. Ltd.

7.2. Clients may use materials solely for personal or business use but may not distribute, resell, or modify them without written consent.

8. Limitation of Liability

8.1. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services. 

8.2. Our total liability is limited to the amount paid for the specific service purchased.

9. Governing Law & Dispute Resolution

9.1. These terms are governed by the Laws of India under jurisdiction of the courts of Mathura, Uttar Pradesh. INDIA. 

9.2. Any disputes shall be resolved through arbitration or legal proceedings in Mathura, Uttar Pradesh. INDIA

10. Contact Information

For any questions or concerns, please contact us at:

• CareerBricks Consulting Pvt. Ltd. – support@careerbricks.com

By purchasing from our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.